One purchase ($5.00USD) covers all baggage checked at the airport, including baggage checked at the gate at the last minute before your flight.
You may purchase Blue Ribbon Bags service up until the moment prior to your flight’s departure.
Each purchase ($5.00USD) is per person, per airline confirmation number, regardless of the number of stopovers or connections associated with that airline confirmation number. Round trip tickets with a single airline confirmation number are covered with one purchase.
If multiple flights are booked separately and are under different airline confirmation numbers, separate service agreements will need to be purchased for each flight.
Agents only: one purchase ($5.00USD) is per person, per PNR, regardless of the number of connections or stopovers.
For purchases made through online ticketing websites: each purchase is per the itinerary booked through the online website, which will be listed under the confirmation number provided by that website at the time of purchase. Any changes to the itinerary occurring outside of the web booking will require a separate service to be purchased for any new flights booked. If the change to the itinerary is done through the website with which the original itinerary was booked, and the passenger’s confirmation number for the original itinerary is unchanged after changing any flights within the itinerary, the passenger will not require a separate service to be booked, and the original service will be sufficient.
BRB covers every flight, on every airline, everywhere in the world, regardless of where your flight originates from.
Frequently Asked Questions
A claim must be filed with the airline before reporting your mishandled bag to blue ribbon bags.
Mishandled baggage reports can be filed online here or by phone at (888) BAGGAGE (+1 888-224-4243), 24 hours a day, 7 days a week.
Undelivered bags must be reported within 24-hours of flight arrival. Blue Ribbon Bags service will not be honored for bags reported after the 24-hour deadline.
Automatic email notifications will be sent to the passenger every time there is a change to the status of their bags. Passengers do not need to contact the airline to know the status of their luggage.
Proof of baggage contents value (receipts) is not required to receive payment.
Payouts are limited to 2 undelivered bags per person.
Payments are guaranteed, even if your bags show up at any point after the 96-hour deadline.
Theft, missing contents, or damaged baggage are not included in this service. Coverage applies to baggage mishandled by the airline only. Undelivered bags must be reported within 24-hours of flight arrival.
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