Report Missing Baggage
Remember to first notify the airline that your baggage did not arrive at your flight’s end-point. The airline will provide the tracking information needed to file a report with Blue Ribbon Bags. All missing baggage must be reported to Blue Ribbon Bags within 24 hours of passenger’s flight landing.
HOW IT WORKS
Step 1
Traveler purchases the BRB Service directly or through an intermediary, and receives a BRB Service Agreement number
Step 2
Traveler arrives at final destination and learns that the airline “mishandled” traveler’s baggage.
Step 4
Traveler reports mishandled bag to BRB within 24 hours of flight’s arrival, provides BRB Service Agreement number, Airline claim number and flight information
Step 5
BRB tracks and expedites the return of traveler’s undelivered baggage within 4 days, or traveler receives Satisfaction Guarantee Payment